Getting help

When an answer is wrong

Tell Kuumba what is wrong with it. “That date is wrong, the invoice is from September” gets a correction; starting a new chat throws away the context that makes the correction possible.

If it is confidently wrong about a fact, turn on web search and ask again, then follow the sources.

When something does not work

1. Reload the page. It fixes more than it should.
2. Check whether the feature is enabled for you. Many capabilities are switched on per organisation — if a control is missing entirely, that is usually why.
3. Ask your administrator. Access, connected apps and available models are all theirs to change.

Reporting a problem

Useful reports have three things: what you did, what you expected, and what happened instead. A screenshot is worth more than a description of a screenshot.